It is a patented and clinically proven, unique ingredient which maintains healthy, youthful skin. $20 million dollars has been spent over 19 years on research and development.

For first time use, pull the cap off your vial and cut the plastic spout directly under the ball tip with a pair of scissors.  

Directly after cleansing, squeeze desired amount onto your fingertips and apply to your face. Repeat morning and evening. Wait at least 1-2 minutes before applying other skincare products such as makeup, SPF, etc.

Chantal Burnison invented the Ethocyn molecule and developed the Ethocyn Serums using the most up to date research and skin care ingredients. She is an American biochemist, inventor, and attorney.

Yes, Ethocyn has been tested and found to be effective on men and women of various ages and ethnicities.

Yes, Ethocyn has been tested and found to be efficacious on men and women of various ages and ethnicities.

Ethocyn is the only skincare ingredient in the world that can safely and effectively return your skin's elastin fiber levels to that of a 20 year old -- resulting in firmer, younger looking resilient skin, with less wrinkles.

Clinical studies show that individuals will notice improvement in their skin between 4 to 8 weeks after starting correct application and usage.

Once you stop using the Ethocyn, your skin's elasticity will gradually return to the level you had before using the product. No damage will have occurred.

The Ethocyn serum metabolizes every 8-10 hours. Clinical studies show that using the recommended dosage and application will produce the best results. For best results, apply twice daily directly after cleansing; wait at least 1-2 minutes before applying other skincare products.

You can apply moisturizer (and other skincare products) at least 1-2 minutes after applying the Ethocyn Serum. Many customers report they do not need more products than only the Ethocyn Serum, but you can use as many others as you like, so long as you apply them after Ethocyn Serum.

Yes, Ethocyn Serum is safe to use on all skin types. Many clinical studies on safety and efficacy were performed and presented to ensure such. Ethocyn is hypoallergenic and compatible with other products used to treat intrinsic and photo aging. Ethocyn is completely metabolized in the skin within 8-10 hours to ensure that none is absorbed in active form into the bloodstream.

Yes, you can use the serum on all areas of your body. Keep in mind that the dosage is formulated for application on the face and neck so you may use the product more quickly.

The Ethocyn Serum works most effectively if applied twice daily, morning and evening. Try to avoid skipping your application to ensure maximum benefits for your skin.

Yes the product will work if you apply the Ethocyn Serums first. In order to ensure proper application, wait 1-2 minutes before applying any other products including moisturizer, SPF, or makeup, after applying the Ethocyn Serum.

The Ethocyn molecule ingredient itself is not a moisturizer, but the Ethocyn Serums contain other highly beneficial moisturizing ingredients. You may use Ethocyn Serums in replacement of, or in addition to, other moisturizers.

Yes, we always recommend some type of sun protection. Just be sure to use it after you apply Ethocyn.

It is recommended that people start using Ethocyn after 25 years of age, because that's usually when our natural elastin fiber levels begin to decrease.

On the back of your Ethocyn Serum vial, you will see a small jar symbol with a number inside it. This is the number of months AFTER you OPEN the container that the product remains fresh. We advise to recycle your product after that time.

Yes, clinical studies show that the Ethocyn Serum is safe to use on acne prone skin.

The serums are best kept at room temperature (60-75 F) and out of direct sunlight.

Extensive independent clinical studies have been performed in safety and efficacy to ensure side effects do not occur. Always follow application and usage instructions.

Yes, Ethocyn is non-phototoxic. Always protect your skin from sun damage by using a SPF. The Ethocyn serum does not include SPF protection.

The Ethocyn Serums have been independently tested and determined to be a non-primary irritant and a non-primary sensitizer. If you are taking any medications and have questions about the use of any cosmetic you should consult your physician and/or dermatologist prior to use of that product.

The clinical studies were done independently, all around the world, including in Los Angeles, Germany, Switzerland, Morocco, Holland, Puerto Rico, and Seattle.

Yes, safety studies prove that the product is safe for pregnant women. But always seek professional medical advice before trying any new product while pregnant.

Yes, it is safe to use Ethocyn while breast-feeding. It will not affect the quantity or quality of milk production.

Dr. Jeffrey Hoefflin, a leading plastic surgeon in Beverly Hills, has used Ethocyn serum in conjunction with laser treatments. Dr. Hoefflin's findings conclude that Ethocyn serum works well in tandem with laser treatments, and recommends use of Ethocyn for sixty days prior to laser resurfacing treatments and resuming its use after an appropriate recovery period. Always consult your physician before using any product after a laser treatment.

Please consult your doctor before using any product after a surgical treatment.

Yes, it is safe to use on all skin types because it will not cause irritation or inflammation. Please consult your doctor before using any product after a skin diagnosis.

Yes, it is safe to use on all skin types because it will not cause irritation or inflammation. It will not cause rosacea flare ups. Please always consult your doctor before using any product after a skin diagnosis.

A: Collagen: Structural fibers. Collagen is a protein forming the structural grid that holds other skin structures. It gives the skin its strength and durability. Like any other protein, collagen is composed of amino acids. However, it is unusually rich in a few specific amino acids, proline, hydroxyproline, lysine and glycine. Collagen does not stretch very well. Scar tissue is composed of collagen. Collagen is located in the reticular dermis.

Elastin is also a protein, the ‘Important youth protein’. It is more stretchable than collagen and helps maintain skin resilience and elasticity. It provides skin with snap back like a rubber band. Elastin contains two special amino acids, desmosine and isodesmonsine. When both elastin and collagen are abundant and undamaged, the skin easily regains its shape after being stretched or folded. Elastin makes smooth, firm and resilient skin. Just as collagen, elastin deteriorates with age, leading to wrinkles and facial sag. Elastin is located in the papillary dermis.

Elastin fibers are recognized by leading dermatologists to be the important ‘Youth Protein’ needed to maintain skin’s elasticity and snap back and prevent skin from sagging. High elastin levels mean firm, younger looking skin with less wrinkles.

Intrinsic aging: As we chronologically age our skin produces less elastin fibers, and this level of elastin depletion is genetically predisposed. Intrinsic aging is completely independent of photo (sun) damage.

Extrinsic aging: This is caused by environmental factors, i.e. sun, wind, smoke, pollution, free radicals, etc.

Ethocyn Skincare has partnered with Bold to offer a discounted subscription program for our products. Customers will receive 50% off their first subscription order and 20% off subsequent subscription orders!

To create a subscription you need to log in with your Ethocyn account. If you do not have an Ethocyn account you can create one by clicking here. 

- Log in to your account by visiting our website. Select account, and proceed to enter your username and password.

- Go to the product page of the serum you want to subscribe to and select "Subscribe & Save"

- Click the "Add to Cart" button and proceed to checkout as usual.

- You will be sent an email confirming your subscription.

You can choose to have your subscription delivered every 1, 2, 3, or 4 months. 

Please note Ethocyn Skincare subscriptions require a minimum 3 order commitment before cancellation.

Once signed into your account, select the top left button "Click Here to Manage Subscription"

Then scroll down to the "details" tab.  From here, click the tab corresponding with the changes you would like to make. For example, if you would like to change your payment information click the "payment information" tab. 

You will also be able to:

- Change delivery date or frequency

- Change address, shipping, and payment information

- View products in your subscription

- View the next (7) seven upcoming subscription orders you will be billed for

- View your purchase history

- "Skip" upcoming subscription orders 

*Please note that all changes to deliveries must be made at least 24 hours before the scheduled delivery date.*

Yes, you can skip upcoming subscription orders.

To skip an upcoming order,

- Log in to your Ethocyn Skincare account.

- Once signed into your account, select the top left button "Click Here to Manage Subscription"

- Scroll down to and click "Manage Upcoming Orders" 

- Your next (7) seven subscription orders will show below the tab. 

- Select the order you would like to skip and click "Skip Order"

- If you skipped an order by accident simply click "resume order"

Ethocyn Rewards Program is our free rewards program that allows you to earn points and redeem them for products, perks and special offers.

You can enroll in Ethocyn Rewards by clicking on our “Ethocyn Rewards” button on the bottom right corner of our homepage. Once there, click on "Join Now" and become a member!

You earn Ethocyn Points in a number of ways, including just by signing up!

Signing up for Ethocyn Rewards: 100 points

Purchasing Products: 1 point for every $1 you spend

“Sharing” Ethocyn Products on Facebook, Instagram, or Twitter: 100 points

“Liking” our Page on Facebook, Instagram, or Twitter: 50 points

Entering your birthday and receive 1,000 points on your birthday!

To Start Earning:

1. Click on the Ethocyn Rewards popup on the bottom right corner of our homepage. 

2. Once logged on, click on "Ways to Earn". 

3. Click directly on the option you wish to pursue (ie. Follow on Instagram, Share on Facebook, Celebrate a birthday, etc.) and follow instructions.

You can apply your Ethocyn Points to receive discounts on your purchases. 200 Ethocyn Points can get free shipping or $10.00 off your purchase. 

1. Click on the Ethocyn Rewards popup on the bottom right corner of our webpage.

2. Once logged on:

- Click on "Free Shipping" and follow instructions.

- OR to get a discount off your purchase:

3. Click "All Rewards"

4. Click "Redeem"

5. Drag the blue ball along the line to adjust the number of Ethocyn Points you want to use.

6. Click "Redeem"

7. Ethocyn Rewards will generate an exclusive discount code for you to use towards your purchase. Click "Apply Code" to automatically apply to your current purchase or copy and paste the code into the "discount code" box at checkout.

*Please note: this code will also be emailed to you and will appear on your Ethocyn Rewards account, please see "How can I see how many Ethocyn Rewards I have" below for more details).

You can always check on how many Ethocyn Rewards by clicking the "Ethocyn Rewards" tab at the bottom right corner of your screen and logging into your account.

Your Ethocyn Rewards will appear as:

1. A numerical amount under "Your Ethocyn Rewards Points" listed at the top of your account.

AND/OR

2.  Discount codes listed under "Your Rewards" tab scrolled down on your Ethocyn Rewards account.

*Please note: When you want to use Ethocyn Rewards Points towards a purchase, Ethocyn Rewards Program "converts" your rewards points into an exclusive discount code to apply to your purchase. Once Ethocyn Points are converted to a discount code, these Ethocyn Points will no longer be shown as "Ethocyn Rewards Points", they will only be shown as a discount code on your account. This discount code will automatically be emailed to you and appear on your Ethocyn Rewards account.

To view your discount codes:

1. Log into your Ethocyn Rewards account

2. Scroll down until you see "Your Rewards" (located underneath "Refer your friends")

3. Click "Your Rewards" to see all your active Ethocyn Reward Program discount codes

4. Select the discount code you would like to apply to your purchase and follow normal steps.

Unfortunately Shopify does not permit us to apply more than one discount per purchase. As a result, Ethocyn Rewards Points cannot be combined with other discounts/offers and cannot applied to subscriptions. We apologize for any inconvenience.

Please note: that while you cannot apply Ethocyn Rewards Points to subscriptions, you still automatically earn 1 Ethocyn Rewards point for each dollar spent on all purchases, including subscriptions.

If you tried but were unable to apply Ethocyn Rewards Points to your purchase, we promise you will still be able to apply these points to future purchases. These points will be shown in your Ethocyn Rewards account as discount codes under the "Your Rewards" tab (below the "refer your friends" section).

Ethocyn's Refer A Friend Program gets you great rewards each time you refer a friend to purchase our products! Rewards can include:

- A Free Ethocyn Serum

- $50 off your next purchase

- Ethocyn Rewards Points, and more!

Your referred friend will also receive $25 off their first purchase!

Please visit our Refer A Friend tab to see current rewards we are offering.

You refer friends by

1. Log into your Ethocyn Rewards account. 

2. Click "Refer your friends"

3. Share your unique referral code either on Facebook, Twitter, Email, or copy and paste the link (referral code) and share with your friends.

Once someone purchases an Ethocyn product with your referral code, the discount will automatically be applied to their first purchase. You will receive your reward.

Yes, for customers who do not wish to participate in the Refer A Friend Program online, we accept referrals over the phone. Both the referring customer and the newly referred customer (receiving the $25 discount) do not need to participate online.

The newly referred customer should have the following information ready when calling us to place their order:

- the first and last name of the friend who referred them

- the phone number of the friend who referred them

The $25 discount will be automatically applied to their first order and we will send the referring friend their reward.

Please contact us if you have any questions.

In-stock orders are usually shipped within 48 hours of receipt. Orders placed after 1pm on Friday will usually not be processed until Monday. We do not ship on holidays.

For Domestic Orders, we ship orders via USPS. Standard free shipping is via USPS First Class mail which usually takes from 2-5 business days for US addresses. 

For urgent delivery we offer Express shipping for expedited service. Express orders will be prioritized and shipped via USPS Priority Mail Express and will arrive within 1-2 business days in most cases.

For shipping time frames for International Orders please visit our Return and Shipping Policy page.

We work hard to help you get your orders as quickly as possible. As soon as the payment is accepted and the order is confirmed, it is immediately in process to be shipped. This means there is only a very small window of time where we can catch your order before it is shipped out. In order to expedite changes please email or call us immediately at 1.800.ETHOCYN (384-6296). We are open Monday to Friday from 8:30am–5:00pm PST.  


Yes, Ethocyn Skincare has shipped to over 30 countries worldwide (you can put some items in your cart and use the checkout process to see if your country is available). If your country is not on the list or if you have ordered previously but your country is no longer on the list please contact info@ethocyn.com and we will try to accommodate your order. 

Please visit our Return and Shipping Policy page for details on international shipping including: shipping methods, time frames, and customs, duties and handling fees.

Yes, we ship to military addresses.

We offer free standard shipping within the U.S. on all domestic orders over $200.

We offer free USPS first class international shipping on international orders over $350. We have experienced issues in some countries with packages making it through to customers. For these countries we only offer DHL courier service which has more extensive tracking.


We understand that skin care is complicated and want you to have the best outcome with our products. To support you on your journey to healthy skin we encourage you to reach out to our customer service who can help guide you toward the best regimen for your skin needs.

If you wish to make a return please email info@ethocyn.com within 30 days of purchase date and please provide:

- the order number

- name associated with your order

- and reason for your return.

We will follow up by email with next steps in processing your return. Any delay in communication from customer service will not impact the return deadline.

Please note that we cannot process exchanges.

If this is your first purchase on our website, you may return the product within 30 days of the purchase date for a full refund, for any reason whatsoever. 

Refunds are processed within 5-7 business days of receiving your return. Additionally, it can take a further 5-7 business days for your account to reflect the credit.

Refunds can only be refunded to the original form of payment.

Ethocyn Skincare will provide shipping labels to all US purchases.

For international returns—We are delighted to offer our products around the world and we want to make sure you are making the best selection for your skin needs. Since return shipping overseas can be significant, please reach out to one of our team members at info@ethocyn.com for advice before making your order. We will happily accept your return within the 30 day return period but will not provide shipping labels or reimbursements for shipping costs.